Frequently asked questions

Can I amend my personalisation notes after I have placed an order?

Yes, aslong as the order has not been dispatched for delivery Please send us an email using the email address below with your order number and changes required. enquiries@designsbysarahjane.co.uk

I would like to request a design which isn't on your website.

This is no problem at all! Please drop us an email with what you're looking for and we can review this for you. enquiries@designsbysarahjane.co.uk

Do you offer refunds?

Unfortunately we do not offer refunds, however if you are unhappy with your order please contact us using the email address below. enquiries@designsbysarahjane.co.uk